Shipping policy

Digital Products - No Physical Shipping

Digital Art Portraits sells exclusively digital products. All our products are digital downloads that are delivered electronically - we do not ship any physical items.

Instant Digital Delivery

Upon successful payment, you will receive immediate access to download your purchased digital art files. Here's how it works:

  1. Immediate Access: After your payment is confirmed, you will receive an email with download links to your digital files
  2. Download Instructions: The email will contain clear instructions on how to download and save your files
  3. Multiple Formats: Your purchase may include multiple file formats and sizes as specified in the product description
  4. Download Period: Download links remain active for a limited time, so please download your files promptly

No Shipping Charges

Since all products are delivered digitally, there are no shipping fees or delivery charges. The price you see is the final price you pay.

Delivery Timeframe

  • Processing Time: Instant (automated delivery upon payment confirmation)
  • Delivery Time: Immediate email delivery to the email address provided at checkout
  • Total Time: You should receive your download links within minutes of completing your purchase

What You Need

To receive your digital products, you need:

  • A valid email address
  • Internet connection to download the files
  • Sufficient storage space on your device
  • Compatible software to open the file formats (specified in product descriptions)

Didn't Receive Your Files?

If you don't receive your download email within 15 minutes of purchase:

  1. Check your spam/junk folder
    • sometimes emails are filtered incorrectly
  2. Verify your email address
    • make sure you entered the correct email at checkout
  3. Check your account
    • log into your account on our website to access your downloads
  4. Contact us
    • if you still can't access your files, email us at [your email address] with your order number

Re-downloading Files

If you need to re-download your files:

  • Log into your account on our website
  • Go to your order history
  • Click on the order to access your download links
  • Note: Download links may expire after a certain period, so please save your files securely

International Customers

Since our products are digital, there are:

  • No international shipping restrictions
  • No customs fees or import duties
  • No additional charges for international orders
  • Instant delivery worldwide

File Delivery Issues

We are not responsible for:

  • Incorrect email addresses provided at checkout
  • Email delivery issues caused by your email provider
  • Download failures due to internet connectivity issues
  • Insufficient storage space on your device

However, we're here to help! If you experience any technical difficulties, please contact us and we'll assist you in accessing your purchased files.

Contact Us

For any questions about accessing your digital downloads, please contact us at geofreelancerr@gmail.com.

Last updated: November 19, 2025